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Field Service Automation

Collect every piece of information from the right employee every single time with Lexul Field Service. No more notepads or disconnected software. Enable management and technicians with everything necessary for the job at hand—documentation, job history, job performance, time tracking, jobsite photos, scheduling, customer details, and so much more. Add productivity, efficiency, and an overall smoother workflow to boost your company.

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The Value of Lexul Field Service

Effortless Work Order Management

Transform the way your team handles administrative work orders. Our workflow automation significantly lessens the workload on office staff and dispatchers. With ‘Quick Actions’, effortlessly manage work orders by assigning tasks, updating schedules, and modifying statuses with just a few clicks.

Enhanced Visibility

Get instant clarity on your work orders without the hassle of navigating through each work order. Our innovative ‘Preview Popup’ feature allows you to view essential details at a glance. This means less time spent on searching and more on productivity, ensuring you always stay on top of your work.

Centralized Job Information

Experience seamless work processes with every vital detail integrated into each Work Order. Our system is designed to centralize all necessary information, providing a single, accessible point for every job-related detail.

End-to-End Technician Guidance

Ensure the highest standards of job quality and customer satisfaction with our guided workflow. From the initial stages to the completion of a task, our platform supports technicians every step of the way, fostering excellence and efficiency in every job handled.

Instant Work Order Access

Navigate through your tasks with unparalleled ease using our multiple dashboard views. Our system allows for easy viewing, sorting, and selection of all work orders.

Advanced Search and Filtering

Save valuable time and enhance productivity with our sophisticated filtering capabilities. Quickly locate specific work orders, identify assigned technicians, and check work statuses, all with just a few clicks. Our platform is tailored to streamline your workflow and simplify task management.

Detailed Invoicing for Quicker Payments

Experience the ease of receiving payments promptly with our detailed invoicing system. Lexul is configurable to assist technicians in gathering all essential information required for each customer’s invoice.

I have worked on a variety of platform systems such as Smart Sheet, House Call, Net Suite, none of the systems I have worked on give the ability to do anything and everything needed on a mobile device while traveling and or in the field away from your desktop. Lexul is the first platform I have used that I can physically do my job on any mobile device without any complications. I can open and alter any work order, sort all work orders, create work orders, add users or cancel users as needed to the platform, there is nothing I can’t get done on my phone or mobile device that I can do on a computer. Lexul is a true platform that is built for the busiest of personnel running a large company and traveling all over.

Matthew Lewis

Director of Service/Master Electrician

National Lighting Electrical Services, Inc.

Feature Spotlight

Field service app that integrates with QuickBooks Desktop Online Enterprise

QuickBooks Integration

Experience enhanced productivity through an integration with QuickBooks, while the accounting staff retains control to ensure data remains clean. Save hours of administrative work each week, and invoice customers the day the job is done.

Documents

Lexul changes the way you view all documents. Attach a document to any Customer, Asset, or Work Order, and add a level of permission so only those you want to view and download it can. Have total control over your customer details and information. Keep documents secure, organized, and easily accessible when needed.

Inspections

Lexul Inspections let you create dynamic lists for quality outcomes. Inspections allow for customized pre and post-inspection lists or surveys based on the service that is being performed–without a lengthy paper inspection sheet. Transform protocols into job quality assurance.

Site Surveys

Site Surveys allow you to build out accurate estimates, collect needed jobsite information, and efficiently build out quotes for your customers, right from the Work Order. Technicians can easily fill out a site survey, and answer survey questions, without needing a separate platform.

Time Tracking

Track technician and employee time anywhere and on the go within the Lexul Field Service app. Lexul Time Tracking allows technicians to track shift time, as well as work time on any assigned Work Order. Time records can be synced with QuickBooks for proper job costing, or simply exported for payroll. Easily see active technician work times, and all work times that have been recorded in each Work Order.

Dashboards

View, organize, search, and easily find all work using Lexul Dashboards. See which technicians are assigned to which Jobs, and quickly view any Work Order to find details fast. Remove or swap technicians for a job with quick actions. Monitor work across all statuses to make sure each Job is properly taken care of. Find exact information using our advanced filter search.

Lexul Field Service is easy to use.
But we’re still here for you.

In house, USA-based support for the best customer service experience. We value your needs and we’ve got your back. Lexul is a team who knows its customers, and has years of experience in the industry.

USA Support

Get help by calling, chatting with or emailing our customer support team based in Michigan.

Onboarding Services

Get up and running quickly with personalized onboarding.

Knowledge Base

Detailed knowledge base articles available for 24/7 self support.

lexul field service app USA based phone support