Pinpoint All Jobs
- Easily pinpoint individual jobs on a map with a single click
- View all work orders organized, and view job priorities for efficient task management
- Locate work by customer, status, contract, assigned technician, deadline, schedule date, and more.
![](https://www.lexul.com/wp-content/uploads/2024/02/MAP-Dashboard-Feature-Page-WEB.png)
Get Details Without Digging
- Easily look over and review any work order in any stage
- See what part of the process the technician is currently on, and view all created work orders in their stages
- Spot which technicians are assigned to each work order, and when each work order was updated
- Have all customer details on each job ticket
- Monitor information entered by the technician in real time
![Field Service App Dashboard](https://www.lexul.com/wp-content/uploads/2023/05/Dashboard-Sample-2.0-2.png)
View Work Order Data
- Gain instant visibility into all work orders, regardless of their current stage
- Track technician progress in real-time, from initial assignment to completion
- Identify assigned technicians and last updated times for each work order
- Access comprehensive customer details for every job ticket
- Monitor technician data entry as it happens, ensuring transparency and accuracy
![table view Dashboard Feature Page](https://www.lexul.com/wp-content/uploads/2023/11/table-view-Dashboard-Feature-Page.png)
Access Technician Schedules
- Instantly see technician time records in a schedule dashboard view format
- Find and see all employee history and records in no time
- View all work order history and active work with its duration
- Gain confidence by knowing where all techs were and are currently on the job
![schedule view feature page](https://www.lexul.com/wp-content/uploads/2023/11/schedule-view-feature-page.png)
Designed With Simplicity In Mind
- Create an intuitive workspace for each technician
- At a glance, see all work orders assigned to yourself
- See company, asset, technicians assigned to the same work order, and dates of creation
- One scrollable page for all work orders
- Technician sees only what they are assigned
- Clearly see all work assigned to you on a dynamic map view
- Filter and locate work by work order number, schedule date, customer, deadline, priority, and more
Scope of Work Management
Fully Guided Work Order Begins With Scope Of Work Management
![Feature Page scope of work office](https://www.lexul.com/wp-content/uploads/2023/05/Feature-Page-scope-of-work-office.png)
Delegate Work Order Details Effortlessly
- Control what details can be added to each work order
- Assign specific tech(s) for each job
- Easily add “Scope of Work” details and instructions, – like Part’s & Service’s with their quantities – along with any other needed information
- Administration tab for simple work order changes
- Say goodbye to your techs missing critical work order details
- No longer lack the necessary details needed for each job
![Feature Page picture SCOPE OF WORK](https://www.lexul.com/wp-content/uploads/2023/05/Feature-Page-picture-SCOPE-OF-WORK.png)
Proper Job Details Means Doing Your Job Right Every time
- Never enter a job site with incorrect information again
- Grants access to credible knowledge, so your techs are never in the dark
- Allows tech to see door codes, addresses, phone numbers, scope of work, and parts that are required
- Save valuable time with a guided arrival tab
- See specific instructions for parts and services that are defined by the office that you can trust
- Review the work before you begin your job
- No more calling into the office or waiting to see job data
- Simple step-by-step tabs for a simple workflow process
Time Tracking
Simple, Yet Powerful
Tracking That Promotes Transparency While At Work
- Support for custom work time types (driving, riding, working, inventory, surveying, break, lunch, etc)
- Extensive reporting from work order specific time to technician utilization
- Run payroll based upon approved time – Technician timesheet approvals
- Crew management to allow foreman to log time on behalf of entire crew
- Leave the responsibility on the foreman
- GPS tracking while on the clock (coming soon)
![Timesheets Feature Page](https://www.lexul.com/wp-content/uploads/2023/11/Timesheets-Feature-Page-New-Updated.jpg.png)
Foreman Time Logging
- Foreman can log time for entire crew for efficiency, supervision, and better control
- Log on duty time with support for per diem reporting
- Individual work order time to show progress on tasks throughout the day
- Leaves notes on time logs for added time details
- Individual timesheets for each technician
![Feature page Time Keeping dash](https://www.lexul.com/wp-content/uploads/2023/05/FEature-page-Time-Keeping-dash.png)
Document Management
Add, View, Work
Change The Way You View Documents
- Attach a document to any work order
- Control exactly who sees and downloads each document by setting permissions levels for better management and customer privacy
- Organize, secure, and access documents simply and easily
![Documents Feature Page](https://www.lexul.com/wp-content/uploads/2023/11/Documents-Feature-Page.jpg.png)
Change The Way You View Documents
- Documentation woes are no longer a concern for technicians
- Grant technicians the ability to add documents and receipts to a job
- Prioritize a prompt work start by removing uneeded hindrances with proper, accurate documentation
![documents technician feature page](https://www.lexul.com/wp-content/uploads/2023/11/documents-technician-feature-page.png)
Site Survey
Collect. Prepare. Perform.
![site survey Office feature page](https://www.lexul.com/wp-content/uploads/2023/05/site-survey-Office-feature-page.png)
Build Accurate Estimates. Bring Consistency To Each Job.
- Surveys designed to collect needed information so your crew can arrive on site prepared and informed
- Fully configurable templates with support for text, numbers, lists, and images
- Efficiently build out quotes from site survey data
- Find estimated time to perform the service
- Save resources, time, and money by surveying before the service so there isn’t multiple trips
![site survey mobile tech for feature page](https://www.lexul.com/wp-content/uploads/2023/05/site-survey-mobile-tech-for-feature-page.png)
Establish Proper Pre-Jobsite Knowledge
- Easily collect site information for the service to be performed
- Take photos with business specific information and see relevancy of photos taken on site
- Access site information prior to arrival based upon past site survey
- See all site data from the survey at the beginning of each work order
Inspection Lists
Turn Protocols Into Simple Survey Questions
Create Dynamic Lists For Quality Outcomes
- Create an environment where your office staff and technicians can work in harmony
- Customize dynamic pre and post inspection lists or surveys based on the service that is being performed–without a lengthy paper inspection sheet
- Freely add specific questions related to unique job site qualifications
- Attach inspection lists to the Service of your choosing
- Break down complex data retrieval requirements into simple manageable points of direction for the technician
![feature page inspections office](https://www.lexul.com/wp-content/uploads/2023/05/feature-page-inspections-office.png)
Record Job Data With Ease
- Allows for identifying future work on site without it being a burden
- Attach notes and images to an inspection question to create better work history
- Record product, VIN, or serial numbers related to a question
- Fill out simple questions related to work performed
- Follow simple guided inspections before completing the job
![feature page inspections tech](https://www.lexul.com/wp-content/uploads/2023/05/feature-page-inspections-tech.png)
Part & Service Management
Be In Charge Of Your Inventory
![](https://www.lexul.com/wp-content/uploads/2024/06/Parts-and-Services-Features-page-NEW-UPDATED-6.10.2024-2.png)
Have Clear Records of Technician WO History
- Never miss individual inventory details
- Simply import all Parts & Services so you can be up in running in no time
- Manage and have direct access to all Services & Parts and their inventory
- Inspections can be built into a service, so you don’t have to worry about missing linked questions
![feature page parts and services tech](https://www.lexul.com/wp-content/uploads/2023/05/feature-page-parts-and-services-tech-783x1024.png)
Hand Pick Parts & Services
- Have a broad selection of inventory parts to choose from
- Add or change services and parts with ease if the scope of work changes while at the job
- Search for the part or service that you are looking for
- Pair the parts used with the service performed so the office doesn’t ask later
Customer Management
Cultivate Better Customer Relationships
Govern Customer Resources
- Foster better customer care by having all details right when you need them
- Add and edit customer details easily
- Manage customer assets and documents; like letters of authorization
- See a list of all customers added and all work orders attached to the specific customer you are viewing
![feature page customer management office](https://www.lexul.com/wp-content/uploads/2023/05/feature-page-customer-management-office.png)
- Helps to support and show the scope of work, and avoid uneeded delays before beginning the job
- Attach LOA’s to any Customer to have authorization before beginning at the job site
- Technician can download and show the Manager on duty
- LOA selection upon Work Order creation
![Letter of Authorization Software Commercial Project Work](https://www.lexul.com/wp-content/uploads/2023/12/LOA-feature-page-MAIN-AI.png)
Connect Tech’s With Customer Needs
- Provide customer details to the technician so customer relationships can be built stronger
- See each customer and their contact information on every work arrival page, so when necessary your technicians can easily reach them
- Spend less time scrambling for customer information
![customers feature page tech](https://www.lexul.com/wp-content/uploads/2023/05/customers-feature-page-tech-800x1024.png)
User Management
Permission and Access Management For Your Team
![User management features page field service software](https://www.lexul.com/wp-content/uploads/2023/11/user-management-features-page.png)
Allot Levels of Access
- Permissions allows certain selected users with access to manage all work orders
- A technician only has specific access to assigned work orders, so the tech can stay in their lane
- Two levels of office staff permissions to pair level of access to the level of responsibility
- Licensing is per seat, so employees can be replaced if needed
![User Accounts Permissions Levels](https://www.lexul.com/wp-content/uploads/2023/05/Users-feature-page_1-1024x639.png)
Govern Customer Resources
- Foster better customer care by having all details right when you need them
- Add and edit customer details easily
- Manage customer assets and documents
- See a list of all customers and assets added and all work orders attached to the specific customer you are viewing